Terms and Conditions

About Us

Elite Collateral Recovery provides debt recovery, asset recovery, and venue security services to businesses and individuals across the UK.

Use of Our Website

Our website and its content are provided for general information purposes. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, this website by anyone else.

Our Services

Details of our debt recovery, asset recovery, and venue security services are outlined on our website. Specific terms, fees, and timescales for each case will be confirmed directly with you following a consultation, and will be set out in a separate service agreement where applicable.

Fees and Payment

Fees for our services vary depending on the nature, complexity, and value of each case, and will be explained clearly during your consultation before any work begins. No work will commence on a case without your agreement to the applicable fees.

Free Consultations and Quotes

Any free consultation or quote provided through our website, by phone, WhatsApp, or email is offered without obligation. Providing your details for a quote does not commit you to using our services.

Client Responsibilities

When using our services, you agree to provide accurate and complete information relevant to your case. We are not responsible for delays or issues arising from incomplete or inaccurate information provided to us.

Licensing

Our security personnel operate under the relevant licensing requirements set out by the Security Industry Authority (SIA), and our recovery services are carried out in accordance with applicable UK law.

Confidentiality

We treat all client information and case details as confidential, and will only share information where necessary to deliver our services or where required by law. Please refer to our Privacy Policy for further detail on how we handle personal data.

Limitation of Liability

While we take all reasonable care in delivering our services, we cannot guarantee specific outcomes for any debt recovery, asset recovery, or security case. To the fullest extent permitted by law, Elite Collateral Recovery shall not be liable for any indirect or consequential loss arising from the use of our services.

Intellectual Property

All content on this website, including text, graphics, logos, and branding, is the property of Elite Collateral Recovery unless otherwise stated, and may not be reproduced without our prior written consent.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the content or privacy practices of any external sites.

Termination of Services

Either party may terminate an agreed service arrangement in accordance with the terms set out in the individual service agreement for that case.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us using the details provided on our website.